Shipping policy

Order Processing

• We strive to process and dispatch all orders within three business days after payment confirmation.

• Our business hours are Monday to Friday, 9 AM to 5 PM.

• Orders placed outside of business hours, on weekends, or public holidays will be processed on the next working day.

Shipping & Delivery Time

• We partner with trusted UK couriers such as Evri and Royal Mail’s tracked delivery services to ensure secure shipments.

• Standard delivery time typically ranges from 20 to 30 business days, though external factors like customs processing or public holidays may cause delays.

• You will receive a tracking link once your order has been dispatched, allowing you to monitor its journey in real time.

Customer Support & Special Requests

• We continuously refine our logistics to ensure timely and efficient deliveries.

• If you have any specific delivery instructions or require express shipping, please contact our customer support team for assistance.

• Your satisfaction is our top priority, and we are always here to help.